Privacy Policy

Last updated: February 16, 2026

1. What We Collect

When you create an account, we collect your email address and basic profile information provided through our authentication provider (Clerk). When you set up cancellation alerts, we store your alert preferences including campground selections, date ranges, and notification settings.

2. How We Use Your Data

  • Send cancellation alert notifications to your email address
  • Display your saved alerts and notification history in your dashboard
  • Improve the service (aggregate, anonymized usage patterns)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

CampCancel relies on the following services to operate:

  • Clerk — authentication and account management
  • Resend — transactional email delivery
  • Mapbox — interactive map rendering (no personal data shared)
  • Vercel — web hosting and edge functions
  • Railway — backend infrastructure

Each service has its own privacy policy governing how they handle data.

4. Campground Data

CampCancel aggregates publicly available campground availability information from state park reservation systems (such as ReserveAmerica and NJ State Parks). This data is publicly accessible and does not contain personal information about campers.

5. Cookies

We use essential cookies for authentication (session management via Clerk). We do not use advertising or tracking cookies. Mapbox may set functional cookies for map tile caching.

6. Data Retention

Your account data is retained as long as your account is active. Alert notification history is retained for up to 90 days. You can delete your alerts at any time from your dashboard. To delete your account entirely, contact us at the email below.

7. Security

We use industry-standard security measures including encrypted connections (HTTPS), parameterized database queries, and secure authentication via Clerk. We do not store passwords directly.

8. Your Rights

You can access, update, or delete your alert data at any time through your dashboard. To request a full data export or account deletion, email us at privacy@campcancel.com.

9. Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Email us at privacy@campcancel.com.